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Now that everyone (well of course not probably everyone) has email on their phone, why do you still need a form on your website when they could just email you directly? A form is great for both the sender and receiver. It eliminates the sender having to recall or retype your email address which sometimes leads to human error. The receiver is also guaranteed of receiving all of the information from required fields populated. The fields can be specific to the type of form used such as a general enquiry, quote...